IPrivacy Policy

Last Updated: August 16, 2026

At Elite Electric Bikes, we respect your privacy and are committed to protecting the personal information you provide when visiting or using our website.

Information We Collect

We may collect information that you voluntarily provide to us, such as your name, email address, phone number, delivery address, and other information you submit when contacting us, requesting information, booking a test ride, or purchasing an electric bike.

We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, and general website usage data. This information helps us maintain and improve the website and provide a better customer experience.

How We Use Your Information

We use the information we collect to:

• Process and fulfill purchases and deliveries.

• Arrange and manage test rides.

• Respond to inquiries and customer service requests.

• Communicate with you about your order or requested services.

• Improve our website, products, and customer experience.

• Maintain the security and functionality of our website.

We Do Not Sell or Share Your Personal Information

Elite Electric Bikes does not sell, rent, or otherwise share your personal information with third parties for their own marketing purposes.

We will only use your information for legitimate business purposes related to providing our products and services to you.

We may, where necessary, share limited information with trusted service providers who assist us with functions such as payment processing, delivery, website hosting, or other services required to operate our business. These providers are expected to use your information only for the services they provide to us and to protect it appropriately.

Payment Information

Payments may be processed through secure third-party payment providers. Elite Electric Bikes does not intentionally retain sensitive payment information such as complete credit card numbers on our website servers.

Cookies

Our website may use cookies or similar technologies to improve functionality, understand website traffic, and enhance your browsing experience. You can adjust your browser settings to manage or disable cookies, although doing so may affect certain website features.

Protecting Your Information

We take reasonable administrative and technical measures to protect the personal information we collect against unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Privacy Rights

You may contact us at any time to ask about the personal information we hold about you, request corrections, or request deletion where applicable and permitted by law.

Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes to our business, website, or applicable requirements. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Elite Electric Bikesthrough the contact information provided on our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.